Gifts and Data Officer

The University of Manchester - Development & Alumni Relations Division

Closing Date : 08/02/2018
Employment Type : Permanent
Faculty / Organisational Unit : Professional Support Services
School/Directorate : Development & Alumni Relations Division
Hours Per week : 35
Salary : £22,876 to £25,728 per annum
Location : Oxford Road, Manchester
Job Reference : PSS-11162

The Division of Development and Alumni Relations (DDAR) is seeking to recruit an outstanding finance and information management professional to join its growing Development Services team as Gifts and Data Officer.

The division of Development and Alumni Relations exists to connect with former students of the University to build sustained and growing sources of private philanthropic income and volunteering in support of the goals of the University. The Development Services team is responsible for providing the operational support required for the DDAR to achieve its goals.

The Gifts and Data Officer manages the information processing for the administration of regular gifts to the University. You will oversee the processing, banking, reconciliation and administration of all regular and one-off gifts – the circa 36,000 transactions made by standing order, direct debit, credit card, cheque and cash over the course of a year. Efficient and effective processes are key to this work. You will have the ability to run the Division’s current processes and suggest and undertake enhancements to them to increase efficiency. You will have responsibility for ensuring all HMRC, SORP and University Finance requirements are met in relation to philanthropic income.

The Gifts and Data Officer must be the DDAR’s expert user in all areas of gift data, undertaking analysis, manipulation, editing and maintenance of data in the alumni and supporter database to maintain quality, to use the data to understand and share trends and to identify and remedy issues. You must have excellent administration and customer service skills to enable you to produce timely thank you communication for donors and interact with current and potential supporters by email, over the telephone, and occasionally in person.

You will be expected to work closely with colleagues within the Development Services team – in particular the Deputy Director of Development Services, Information Manager, Senior Information Management Officer, Information Management Officers and Finance Officer – as well as across the Alumni Relations and Development teams.

The DDAR aims to provide an engaging, stimulating and rewarding experience to supporters who wish to play a partnership role in taking areas of shared interest forward. The University benefits from the interest and support of the UK's largest alumni community for a campus-based university, maintaining contact with more than 380,000 of its alumni across the globe. This is an excellent opportunity for you to join a successful, growing team and help the University’s alumni engagement and development work to continue to make a huge impact on campus and beyond.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Tom Jirat


Tel: 0161 275 4286

General enquiries:


Tel: 0161 275 4499

Technical support:


Tel: 0161 850 2004

This vacancy will close for applications at midnight on the closing date.

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Northern England